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U.S. Citizen Services

American Citizen Services

Welcome to the American Citizens Services (ACS Unit) at the U.S. Embassy in Cairo. This section provides information on specific consular services available to American citizens in Egypt.  Select the service you need on the left hand menu.  When coming to the Consular Section, please read important information on Security at U.S. Embassy Cairo.

Emergency Services  

Any U.S. citizen in an emergency situation (victim of crime, etc.) may come to the ACS Unit for assistance.  The ACS unit is staffed for emergency services from 09:00-15:00 from Sunday-Thursday; U.S. citizens experiencing emergency situations after-hours should call the Embassy Duty Officer at (20-2) 2797-3300.

Non-emergency (Routine) Services

In an effort to provide the most efficient service, the American Citizens Services unit at the U.S. Embassy in Cairo has an appointment system for routine services.  Please refer to the links below for information about our services.

-     Passport Services
-     Reports of Birth Abroad
-     Notarial Services
-     Federal Benefits Services 

Contact us

If you have a question about a non-emergency service, please visit our web-links listed on the left hand menu, including our Frequently Asked Questions (FAQ) section. If you cannot find the answer there, send an email to the ACS Unit at  Our normal response time to emails is two business days.

-     The email should include your name, passport number, phone number, and question.
-     The ACS Unit will respond to your email enquiry within 48 business hours.
-     To keep our phone lines available for emergency calls, the ACS Unit will not take any telephone calls about non-emergency services.

The ACS Unit is closed to the public on American and Egyptian holidays.


If you have a question about an immigrant or a non-immigrant visa, please contact either the Immigrant Visa Unit or Non-Immigrant Visa Unit for information.


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