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In Case of Emergency

In an emergency event involving a U.S. citizen during and after business hours, please contact the American Citizen Services (ACS) unit via the main U.S. Embassy Cairo switchboard: (20-2) 2797-3300.

This number is for emergency situations only. Emergency events include:

  • Arrests
  • Hospitalizations
  • Welfare and Whereabouts requests
  • Deaths
  • Child Custody cases
  • Repatriations
  • Lost/Stolen Passports

If you have a question about non-emergency services for U.S. citizens, please send an email to the ACS unit at This email should include the Full Name of the U.S. citizen(s), their passport number(s), phone number(s), and a description of the issue. The ACS unit will respond to your email inquiry within two business days.