Hours of Service
The American Citizen Services unit is open Sunday-Wednesday from 0900-1200 pm. The unit is closed on American and Egyptian holidays. Those seeking routine services should schedule an appointment through our online appointment system. Those needing emergency services do not need an appointment.
American citizens desiring assistance should come with their passport or some other form of identification as proof of their citizenship.
Telephone inquiries: 02- 2797 2301, Fax: 02- 2797 3602.
Phone inquiries are between 09:00 a.m. and 04:00 p.m.
Register your presence in Egypt through the Smart Traveler Enrollment Program (STEP) at https://step.state.gov/step/
To check the status of your passport application, please access: http://egypt.usembassy.gov/consular/acstatus.html
Please consult our website before traveling to the Embassy to ensure we are open for business on the day of your planned visit. The ACS section is closed to the public on Thursdays.