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Hours of Service

The ACS Unit is open to the public Sunday-Wednesday from 09:00-12:00, except for Thursdays. The ACS Unit is closed to the public on Thursdays and on American and Egyptian holidays.


Any U.S. citizen needing emergency services may visit the ACS Unit during the hours of service from 09:00-12:00 from Sunday-Wednesday.


To better serve customers and reduce waiting times, you must SCHEDULE AN ONLINE APPOINTMENT for all non-emergency services before visiting the ACS Unit.


Please consult the U.S. Embassy Cairo website before visiting the ACS Unit to ensure that we are open for business on the day of your planned visit.


Any U.S. citizen needing assistance should come with his/her passport or some other form of identification as proof of U.S. citizenship.




ACS Unit Fax #: 02-2797 3602


U.S. Embassy Facebook:


To check the status of your passport application, please access: