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U.S. Citizen Services

American Citizen Services

WELCOME

The American Citizen Services (ACS) Unit provides a variety of services in Egypt such as U.S. passport renewal, consular report of birth for children of U.S. citizens born in Egypt, registration of U.S. citizens residing in or visiting Egypt, notarial services, and emergency services for U.S. citizens. As a non-claiming Federal Benefit Post, the ACS Unit carries out federal agencies' requests for services, distributes federal benefits checks, and hands out available forms. For information on each service, please check the tabs on the left side of this page.

EMERGENCY SERVICES CONTACT

In an emergency event involving a U.S. citizen during and after business hours, please contact the ACS Unit via the main U.S. Embassy telephone number: (20-2) 2797-3300.

ROUTINE SERVICES CONTACT

To better serve customers and reduce waiting times, you must Schedule an Appointment for all routine services before visiting the ACS Unit. If you have a question about routine services like a passport application or Social Security benefits, please send an email to the ACS Unit at consularcairoacs@state.gov. The email should include your name, passport number, phone number, and question.

VISAS

The ACS Unit does NOT answer any question about visas. If you have a question about an immigrant or a non-immigrant visa, please contact either the Immigrant Visa Unit or Non-Immigrant Visa Unit for information.

TRAVEL TO EGYPT

Before you travel to Egypt, you should enroll in STEP and visit the Department of State's website on international travel to learn steps you can take for a safe and healthy trip.

VISITING EMBASSY CAIRO

Please review the SECURITY INFORMATION PAGE before your visit to the ACS Unit because you will not be allowed to enter the Embassy with any prohibited item. The U.S. Embassy is located at No. 5 Tawfik Diab Street, Garden City, Cairo, Egypt.

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